Packaging and Merchandising Design - Exercise

Packaging and Merchandising Design

21.04.2025 - 00.07.2025 (Week 1 - Week 14)

Aidi Rafiq | 0353422 | Bachelor of Design (Honours) in Creative Media 



PACKAGING AND MERCHANDISING DESIGN

INSTRUCTIONS


PACKAGING ANALYSIS

Instructions:

Overview:  Choose
FOUR (4) products in the market that you believe have poor packaging design. Ensure the product is readily available for purchase.

Product Analysis: Conduct a thorough analysis of the existing packaging design. Identify the specific shortcomings and challenges in
the current packaging. Consider factors such as functionality, aesthetics,
sustainability, target audience, and branding.

Market Research:
Investigate the target market for each product and assess how the current packaging aligns with the expectations and preferences of the target audience.

Competitor Analysis:
Research and analyze the packaging designs of competing products in the same category. Identify trends and best practices in packaging design within this product category.


(1) Neutrogena 

fig 1.0 Neutrogena box


Product Analysis

Neutrogena is a brand known for affordable and medically-backed skincare and cosmetic products, including soaps, facial washes, makeup, hair care and sun protections. They are frequently recommended by dermatologists and known for providing quality product and accessible prices.

The color scheme (all blue) makes everything blend together, it's hard to tell difference between eye cream and face cream unless you read carefully. The design feels more like a pharmaceutical product than a luxury skincare item, which might not attract users who want skincare to feel "pampering". Font size and information hierarchy are not very clear. Product names and benefits get jumbled together. 

Packaging might targeted at young adults to middle-aged consumers who wants hydration and dermatologist-recommended products. However this might not feel aspirational or amuse for younger Gen Z buyers or feel luxurious enough for more affluent skincare buyers.

The logo Neutrogena is visible but doesn't stand out creatively. It feels like standard "safe" branding without strong emotional pull. The packaging heavily focus on "Hyaluronic Acid" and "Dermatologist Recommended," but less storytelling about the experience of the product. 

Market Research

- Target market for these products users aged roughly 18-40. 
- People looking for hydration, simple routines and trustworthy brands
- Those that have sensitive skin


Competitor Analysis

The top competitors in the same category will be CeraVe, The Ordinary, Glow Recipe and La Rosche-Posay. They all have the same goal which focused on dermatology and hydration skincare and bring young audiences to have self-care appeal.




(2) Grace and Glow

fig 1.2 Grace and Glow box

Product Analysis

Grace and Glow is a brand that produce variety of beauty products, including body washes, body serums, deodorants and hair mists. All known for their luxurious fragrances and skincare benefits. The packaging design that they have produce have a sleek look but bulky compared to other minimalist bottle; it might feel wasteful to consumers who prefer eco-friendliness.

The packages has that minimalist design with soft colors - very trendy and sophisticated. However the text might be too small or too spaced out for some consumers to read quickly. Other than soft colors, it lack of vibrant color, which blends to shelves and not catch attention unless people already know the brand.

The branding feels calm, clean and elevated but there's a very little storytelling or emotional language on the font- might feel a bit "clinical" or "too plain" for some users who want personality in their skincare.


Market Research

The target market likely aimed at 18-35 year old, especially those into aesthetic, minimalism beauty. It appeals to buyers who care about visual branding almost as much as the product inside. 

On the other hand, there are might misalignment or risk. For example, it could risk being seen as "too basic" if not supported by strong marketing or if placed beside more colorful, storytelling competitors. This will lose some older consumer who prefer clearer product descriptions.


Competitor Analysis

The Ordinary, Glossier, Aesop and Drunk Elephant are most likely to be their competitors along the line of skincare. Taking example from Aesop, the product may be minimal but still contain chunk of information but it still have the characteristic of the font and color chosen, which elevate their brand to luxury and aesthetically pleasing.




(3) Dr. Bronner

fig 1.3 

Product Analysis
Dr. Bronner is a brand known for its organic, fair-trade and multi-purpose product, primarily soaps. They offer range of product, including liquid and bar soaps, a biodegradable cleaner and organic hand sanitizers.  On the other hand, their packaging is overwhelmed with dense text, which can be hard to navigate. it lacks a clear visual hierarchy, making it difficult for customers to quickly identify the scent or key benefits. 

Their packaging is consistent and recognizable, especially with its bold color-coded labels and classic serif typography. However the design feels very cluttered and dated with the amount of text competing for attention and little emphasis on visual storytelling.


Market Research
Dr. Bronner's core market consist of eco-conscious consumers, wellness-oriented individuals, typically ranging from ages 20 to 45. These type of consumers prefers transparency, ethical sourcing, sustainability and multi-functional product that simplify their routines.

However, their packaging doesn't fully meet their visual or emotional expectations. With the amount of text-heavy label can lose younger generations consumer. The packaging may fall short in capturing the attention of a generation that often makes splits-seconds decision. 


Competitor Analysis
Compare to other competitors like Method Body Wash, Native Body wash, Dr. Bronner's packaging may appear outdated. Competitors use minimal text, clear fonts and modern layout with pastel or muted color palettes to create a clean, premium feel. Many also uses icons, illustrations, or natural texture to visually communicate scent and ingredients. In contrast, Dr.Bronner's design relies on uniform bottle shapes and excessive text which may not stand out in today's competitive market.




(4)  Water 360 - Watson



fig 1.4 


Product Analysis
Water360 by Watson is a skincare line available at Watson, focusing on hydration and boosting skin's natural defense. The packaging align well with the product's water-based identity. The droplet motif and clear typography enhance the concept of moisture and purity. The packaging strongly communicates hydration and clarity through the use of cool tones, a water droplet icon and minimalist typography. 

However, the bottle's pump or cap design is not visible, which may raise usability questions depending on the dispensing mechanism.

Market Research
The Water360 toner target a skincare-savvy, health-conscious demographic, primarily young adults aged 18 to 35 who prioritize hydration. The clean, calming design also fits well with East and Southeast Asian skincare trends, where water-based, layering-focused skincare is especially popular.

However, the packaging are lack of visible eco-friendly messaging or dermatological recommendation may limit the engagement to the consumers. 


Competitor Analysis
Compare with other brand like L'Oreal Hydra Genius or Hado Labo, Water360's packaging holds its own in terms of visual appeal and modern design. Hado Labo emphasizes its pharmaceutical credibility with clinical cues whereas Water360 falls somewhere in the middle, attractive but not highly distinctive. Competitors also increasingly use sustainable packaging, refill pouches or dermatological certifications on the front panel to differentiate.


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